FAQ
Frequently Asked Questions (FAQ)
Welcome to the MT Pals Pharmaceuticals (Pvt) Ltd. FAQ page.
Here, you’ll find answers to the most common questions about our products, shipping, and company. If you don’t see your question, feel free to Contact Us — we’re always happy to help.
About Our Products
Q1. Are MT Pals products safe to use?
Yes. All our products are developed under strict quality standards, blending science with natural ingredients. Each formulation is carefully tested for safety and effectiveness.
Q2. Do your medicines have any side effects?
Our products are made with natural and herbal ingredients to minimize side effects. However, we always recommend consulting your healthcare provider before starting any new supplement or remedy.
Q3. Are your products made in Pakistan?
Yes. MT Pals Pharmaceuticals (Pvt) Ltd. proudly manufactures in Pakistan, following international pharmaceutical standards.
Orders & Shipping
Q4. How can I place an order?
You can easily place an order directly on our website by selecting your product and clicking “Add to Cart”. For assistance, our support team is available via WhatsApp and Phone.
Q5. Do you deliver all over Pakistan?
Yes! We deliver to all major cities and towns across Pakistan through trusted courier partners
Q6. How long does delivery take?
Orders are usually delivered within 2–5 working days, depending on your location.
Payments
Q7. What payment methods do you accept
We accept Cash on Delivery (COD) across Pakistan. For bulk/wholesale orders, bank transfers are also available.
Q8. Is Cash on Delivery safe?
Yes, we only ask you to pay once your product arrives safely at your doorstep.
Customer Support
Q9. How can I contact MT Pals for questions or complaints?
You can reach us through our Contact Us page, WhatsApp, phone, or email. Our team is committed to responding within 24 hours
Q10. Can I order in bulk for my pharmacy or store?
Yes, we welcome bulk and wholesale orders. Please contact us directly for special pricing and details.
Still Have Questions?
We’re here for you! Contact our support team anytime at mtpals.pk@gmail.com or +92 321 8586141.
At MT Pals, your health, trust, and satisfaction always come first.